Harry Reid Airport Maintained Rank in Satisfaction Study
The airport boosted its score by 15 points in the 2026 JD Power North America Airport Satisfaction Study.
Updated on Oct. 12, 2026 in Air Travel
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Harry Reid International Airport has held its fifth-place ranking among mega airports in the latest national satisfaction study. The terminal, which was named the most exciting in the industry, saw its overall score rise by 15 points on a 1,000-point scale.
Why it matters
The airport remains a critical engine for the local economy, with satisfied passengers spending significantly more at retail and dining locations. Ongoing efforts to modernize the facility aim to sustain this momentum as the airport prepares for a long-term growth trajectory.
Harry Reid International Airport secured fifth place in the 2026 JD Power survey with a 15-point score improvement. Satisfied travelers now spend an average of $47.60, a $20 increase over neutral passengers.
The players
Harry Reid International Airport
The major aviation hub serving the Las Vegas Valley and the primary facility featured in the JD Power study.
The details
The facility continues to prioritize passenger experience through thematic additions like the Vegas Born Bar & Grill, opened last year, and local branding like the Mob Museum store. Airport leadership is planning a multibillion-dollar, decade-long transformation to accommodate a future capacity of 65 million annual passengers. These infrastructure upgrades will eventually feature expanded gates, new ticketing counters, and a terminal-to-terminal flyover roadway.
Timeline
2026: JD Power North America Airport Satisfaction Study conducted.
Past year: Vegas Born Bar & Grill opened at the airport.
Beyond the Strip
This latest ranking arrives as the facility continues a decades-long effort to scale infrastructure to meet the valley's rapid population and visitor growth. The planned multibillion-dollar upgrades follow a clear pattern of facility expansion necessary to reach a 65-million-passenger target.
Frequent travelers can expect ongoing construction as the airport begins its decade-long expansion phase. Residents should watch for upcoming changes to curbside traffic patterns and terminal gate access as the projects unfold.
The takeaway
The airport is leaning into its reputation as an exciting, uniquely Las Vegas experience to drive terminal revenue. Travelers should keep an eye on upcoming infrastructure improvements, including self-bag-drop technology, that aim to streamline the passenger experience.
Further reading
Learn more about local infrastructure projects in the Air Travel section.
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Do you feel that airport amenities and unique local features improve your travel experience?
